Contact any of our skin and nail care professionals with any questions or comments

Barielle Natural Nail Care > Contact Us

Barielle
98 Cutter Mill Road
Suite 451S
Great Neck, NY 11021

Phone: 1-800-790-8884
Fax: 1-516-466-5106

Customer Service:   customerservice@barielle.com
Corporate Accounts e-mail:   corporate@barielle.com
Consumer e-mail:   sales@barielle.com
Nail Techs and Owners email:   techsupport@barielle.com

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When you order from the Barielle website, we respect your privacy. The information you provide to us is used to help personalize and specialize product information and offers to our customers.

Your name and information is used only for Barielle's purposes and is not intended to be given to any third party. Your e-mail address will be used to get you information and updates on Barielle's products and to provide you with up-to-date order information. Rest assured that all information submitted at our website is secured by Thawte Security (see below).

Let us know your thoughts on our products and service. Tell us your needs and we'll do our best to meet them. We welcome any feedback you have to share with us. We at Barielle, value our relationship with our customers and our nail care consultants are available to assist you. Feel free to contact us with any comments and/ or questions click here.

We look forward to hearing from you.

Thank you for using Barielle.

Customer comment release:
Please note that by submitting your comments ("Material") on Barielle products and/or service in the Customer Comment Field, you hereby consent to and authorize Barielle, it's affiliates, agents, representatives and all persons or entities acting with Barielle's permission or upon its authority to use your name, together with your comments in whole or in part, in connection with exhibition, merchandising, advertising, promotion, distribution, sale and any other activities relating to Barielle. This right includes the right to incorporate and use the Material in video, audio, print ads, catalogs, packaging and package inserts, web site and all other media ("Advertising"), and to reproduce, exhibit, broadcast, transmit and distribute Advertising containing the Material. You hereby waive any and all rights to inspect or approve the Advertising or the uses to which it may be applied.

Easy Online Order: Barielle.com provides you with a shopping bag just as if you were shopping in your favorite department store.

Select the items you want by simply clicking the ADD TO SHOPPING BAG button. The item will be in your bag wherever else you decide to go on the site. You can also easily adjust the QUANTITY of that item to order or remove it before you checkout should you have had a change in mind.
From there, the basic ordering process begins. You can CONTINUE SHOPPING or go to CHECKOUT.

Order Processing: Most orders will be processed within 24 hours of receipt. Processing time does not include weekend days or holidays. Orders placed on the weekend days/holidays will be processed on the following, regular business day. Excluding holidays, orders are processed and shipped on regular business days only (Monday through Friday). Delivery for most orders for items that are in stock take approximately 5 to 7 business days from the day it leaves our warehouse and FedEx does deliver on Saturday.

Report Order ProblemIf your order is missing a product, contains a damaged item, or other concern, please contact a Barielle Customer Representative at 1-800-790-8884 Monday through Friday 9:00 a.m. to 5:00 p.m. eastern standard time, or email us at customerservice@barielle.com. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your concern as efficiently as possible.

Returns and ExchangesSometimes a product just doesn't work out! Although we may not like it, we do understand. If you do have to exchange or return a product, please do so within 30 days of purchase & enclose your original receipt (packing slip). Naturally, we cannot take returns on overly used products. Shipping and handling costs are not included in refunds. Barielle products purchased in retail stores must be returned to their original point of purchase.

Please send returns to:

Barielle
98 Cuttermill Road
Suite 451S
Great Neck, NY 11021
Attn: Returns Dept.

Shipping & Handling Total Purchase Shipping & Handling
$0.00 through $14.99 -- $5.00
$15.00 through $24.99 -- $5.50
$25.00 through $34.99 -- $6.50
$35.00 through $44.99 -- $7.00
$45.00 through $49.99 -- $7.50
$50.00 through $59.99 -- $8.00
$60.00 and over -- free

*Please note that due to FedEx shipping regulations, we can not send packages overnight or 2 day air. All packages will be shipped via FedEx Ground or Priority Mail (PO Boxes, APO, AK, HI and PR).

International ShippingWe regret that we do not ship outside the U.S. at this time for orders placed at barielle.com. Please refer to our International Distributor page to find a distributor in your area. International Shipping

*Please note - CosmeticMall.com carries an extensive line of Barielle products and ships to most parts of the world. Website: www.cosmeticmall.com
Phone: 1-800-805-5493

Sales Tax:If your shipment is going to any destination in the U.S. besides New York, sales tax will not be charged to your purchase. By law we are required to charge sales tax on orders being shipped anywhere in New York. We use a flat rate of 8.25% on all applicable orders.

Security InformationShopping at barielle.com is safe! All online transactions are handled with industry-standard SSL encryption. When you enter your credit card number, it is transmitted across the Internet in an encrypted (scrambled) form, and then decoded when it gets to us. For added security, we also encrypt the credit card number when it is stored on disk and when we forward it to the merchant. Our site and all correspondence to and from barielle.com is secured.